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MUWG Charter

1.0 PURPOSE

The Maximo Utility Working Group (MUWG) is a utility industry sponsored working group that provides a forum for Maximo users to exchange information, methods and experiences, improve asset and work management practices and processes in the utility workplace. This exchange of information is designed to improve the knowledge, use, practices and methods, so as to optimize use of Maximo's capabilities.

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2.0 SCOPE

The MUWG provides its membership with opportunities to exchange information on issues such as:

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2.1 Management of Work in the Utility Workplace

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  1. Collaboration on quality maintenance work orders to support an asset management program

  2. Sharing Optimized maintenance expenditures through productivity improvement

  3. Exchanging Work planning and scheduling methods

  4. Usage of key performance indicators for maintenance management

  5. Collaborating on improvements to an effective work control process

  6. Exchanging Implementation scenarios of new technologies to improve the performance of work

  7. Creation of job plans and best practices for maintenance work

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2.2 Management of Utility Assets

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  1. New methods and processes for optimizing recurring maintenance, including reliability centered maintenance and condition based maintenance

  2. Effective methods for cost allocations

  3. Techniques for developing effective asset maintenance and cost structures

  4. Effective tools for analyzing life cycle costing of utility assets

  5. Asset Data structures and information for implementation of Maximo

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2.3 Management of Maximo Software

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  1. Developing location and asset hierarchy, asset profiles, job plans and PMs for an effective work and asset management tool

  2. Configuration management of the software databases and applications

  3. New features in version releases

  4. Interfacing Maximo with other software tools to gain optimum solutions

  5. Business process organization structures and methods 

 

3.0 DEFINITIONS

3.1 Utility

Any organization that generates, produces, distributes or delivers electricity, gas, oil, water, (including wastewater disposal) and/or basic services to support all or part of the above commodities.

 

3.2 Member

Any Utility or asset based company that is licensed to use Maximo products. IBM Maximo shall provide the list of members eligible to participate upon request.

 

4.0 ORGANIZATION

4.1 MUWG is led by a President and Board of Directors.  A volunteer management committee of up to 15 utility members provides support to the organization, one of which will serve as chairperson and one as vice chairperson. The committee will attempt to have at least one representative from each of the Business sectors. (T&D, Power Generation, Gas & Oil, Wastewater, etc.) An IBM Maximo management representative participates in the Management Committee as a non-voting member.

The Management Committee provides input to the MUWG Program Manager on the following:

  • Provide suggestions on where and when workshops are to be conducted.

  • Participate in determining the theme and agenda for each workshop, considering the needs of the members.

  • Recommend possible presenters and breakout session facilitators.

  • Promoting MUWG Conference(s) within their utility and industry segment.

  • Conducting surveys of needs in the MUWG organization and distributing MUWG information, as needed.

  • Discuss conference evaluations and develop plans to improve the effectiveness of MUWG

  • Provide assistance at MUWG functions, including: assistance with Conference registration and packet preparation.

  • Providing guidance to membership about the conference, especially new members.

  • Volunteer to present and/or facilitate sessions or recruit others to help.

  • Participate in pre and post Management Committee preparation and review.

 

 

4.2 The President, Program Manager and Staff provide management, administrative and technical support for the Group. The Program Manager collaborates with the MUWG Management Committee.

The President, Program Manager and Staff are responsible for the following:

  • Manage the MUWG organization.

  • Selects the timing, location and agenda for conferences. 

  • Providing administrative work required to set-up and conduct conferences.

  • Providing notification of conferences to members.

  • Collect and manage the funds required to support the Group's activities.

  • Providing financial reports and status of the Group's activities.

  • Interfacing with IBM management on behalf of the Group.

 

4.3 Members are utility companies that use Maximo (under license) and choose to participate in conferences, committees and sub-committees.

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Each member utility of MUWG has the right to:

  • Have representatives attend MUWG meetings. All permanent employees belonging to that member utility may attend meetings

 

MUWG is a voluntary organization to promote information exchange that has the potential to save member utilities considerable time and resources. The success of MUWG is dependent upon the contribution of each member. Each member utility is expected to provide support to the organization.
 

4.4 IBM Maximo Management provides a channel to communicate with MUWG and will support requests for technical presentations and expert advice, as appropriate.

 

5.0 CONFERENCES

MUWG generally conducts two conferences per year (one conference in the spring and one in the fall). 

 

6.0 VENDOR RELATIONSHIPS

MUWG leadership and its participating members recognize the value that vendors provide to the successful use of Maximo.  We believe our organization maintains an excellent reputation with vendors that have been involved with our conference.  As we move to enhance our relationships, MUWG is looking for eligible companies that can benefit by sponsoring the MUWG organization.  The MUWG vendor sponsorship program provides great opportunbities for both the vendors and the participating members.  The latest information for vendors can be found on the MUWG website at Vendors, “Information for Vendors”.  

 

7.0 FUNDING

MUWG is a Nonprofit Corporation in which all funds are used to support activities sponsored by the Group. The Group is funded through conferences, training and assessment fees. MUWG Management will approve fees based on location, materials and historical costs.

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© 2025 Maximo Utility Working Group

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